Retail Industry Unified Communications

Universal Connectivity provides retail unified communications to businesses of all sizes.

Universal Connectivity — Your Link to Your World

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Reliable connectivity

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Best in class solutions

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Customer satisfaction

Because You Need Someone Who Gets You and Your Customers

We understand you need to compete. In your business, the top priority is the customer experience. You depend on reliable, high-speed connectivity that keeps your business running smoothly ensuring seamless communication with your customers.

When you choose Universal Connectivity for your telecommunications service, you get:

  • A local provider with retail experience.
  • Access to high-speed, fiber optic internet.
  • The right infrastructure for today and the future.
  • Necessary cyber security to protect your business and your customers.
Retail Unified Communications Solutions

Our Technology Health Scorecard

As part of our commitment to help growing mid-size businesses and enterprises, we have developed a comprehensive Technology Health Scorecard Assessment. This assessment provides a meticulous review of your organization’s technology and communications systems, allowing us to identify opportunities for improvement and growth in areas like:

Areas Covered

Areas Covered

  • Secure Communications
  • Internet Access options
  • Wi-Fi coverage, security and guest access
  • 3rd party Integrations
  • Phone system requirements and 911 compliance
  • Emergency Notifications, Paging & Visitor Aware
  • Security (physical, video and Network / Cyber)
  • IT Management / Remote / Hybrid workers
  • Disaster Recovery and Business Continuity
  • Video Conferencing
  • Call Center / Analytics / Call Recording

How You Can Use Results

How You Can Use Results

  • Identify risk areas and strategically plan your IT budgets
  • Improve your Business Continuity Plans
  • Enhance employee and client engagement through better technology utilization
  • Lower costs by pinpointing inefficiencies and redundant systems
  • Enable efficient and secure video communications

Request Your Assessment

Take Advantage of Our Experience in the Retail Industry

We know the particular needs of retail business from high-speed internet to seamless connection between locations. You can rely on our fast, personalized support and our full suite of services: high speed internet, managed Wi-Fi, firewall security, hosted phone systems, call center, business and phone analytics and Microsoft Office 365.

Retail Technology Should Be an Asset, Not an Obstacle

Trust our experts to customize the right business communication solutions to meet your retail business needs.

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UC-Links

Your Biggest Challenges

Universal Connectivity has many products and services offerings under our UC-Links platform. Through our many trusted partnerships that help us serve you, we can create connectivity solutions that integrate your core business applications.

Learn more about our UC-Links platform and service offerings.

Retail Business High Speed Internet Services

A Winning Approach

Ensure your retail business is on track, whether you have one location or a chain. Our solutions are designed to help your business grow resulting in higher productivity and greater efficiency.  Universal Connectivity can help you leverage technology to improve customer loyalty and sales — so you can focus on your business. Connect your locations with:

  • Fast, dependable business internet that comes with personal support.
  • A managed firewall that protects your establishment from constantly evolving cyber attacks.
  • Implementation of platforms like Microsoft Office 365 with telecom systems so you get more from your investment.
  • Cloud services designed to keep data secure and the applications and documents you need accessible to all of your locations.
  • The convenience that comes from working with just one telecom vendor that can provide business and call analytics, hosted phone systems, call centers and more!
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Customer Testimonials

Hear from customers who connect the Universal way.

Sail Away From Tech Issues

If you’re using an outdated telecommunications system, it’s likely you are struggling to satisfy your customers. You both deserve better. Stop struggling to stay afloat when you could be sailing away from technology issues. Get the service you need so you can get back to business.

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Experience with retail

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Net Promoter Score of 83 (industry average is 31)

Universal Connectivity business communications provider

99% customer retention rate

The Better Connected Plan

We listen to your needs.

We design custom retail solutions.

We implement and manage your plan so you’re better connected.