Business Communication Systems: You Deserve to Be Better Connected

Enhancing your growth and competitiveness with forward thinking, scalable communication systems and tools.

Universal Connectivity — Your Link to Your World

Unified communication

Connecting humans to humans

Managed network solutions

Connecting humans to machines

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Connecting machines to things

Are your business communication systems holding you back?

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    Is your ability to stay competitive in today's world keeping you up at night?

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    Is bandwidth and VPN connectivity affecting your daily operations and slowing your growth?

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    Are you struggling with security, connectivity and collaboration issues around your hybrid workforce?

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    Worried about data storage, cyber threats, disaster recovery & backup for your business?

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    Does your call center have the features needed to deliver exceptional customer experiences?

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    Are your systems holding you back from providing seamless collaboration and efficient communications?

If you answered yes to any of the these questions, you are in the right place.

Leverage technology today to simplify your business communications needs all on one platform. Seamlessly connect with clients, coworkers and partners. Build and scale your business communication systems and processes with Universal Connectivity.

Technology Should Be an Asset, Not an Obstacle

We understand the full spectrum of telecommunications, delivering end-to-end solutions that eliminate the need to juggle multiple vendors. Partner with our expert consultants to streamline your business communications, transforming complex challenges into strategic advantages.  

Business Communication Systems - Universal Connectivity

Partner with Universal Connectivity

Telecommunications shape how a business operates, communicates, and grows. You need solutions that align with your goals, needs, and budget. Which is why our top priority is leading the client experience by becoming an integral part of the team. Through a collaborative approach, we work with you to identify, discuss, and resolve your most critical challenges, ensuring our solutions drive your success.

From initial consultation to ongoing support, we’re with you every step of the way. 

All on one platform...all on one bill.

What Will Your Company Gain?

Our mission is to enhance our client's growth and competitiveness with forward-thinking, scalable communication systems, networks and tools. Discover how optimizing communications can be your next game-changing strategy. We provide:

  • Business alignment
  • Simplified management (reducing complexity for IT teams)
  • Team collaboration
  • Comprehensive support
  • Enhanced security
  • Business continuity
  • Thorough execution, timely delivery
  • 100% US-based support 24/7
  • Scalability of business - up or down
  • Enhanced business operations
  • Reduced costs

We believe your business deserves to be better connected.

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UC-Links Products & Services

Universal Connectivity has many products and services offerings under our UC-Links platform. Through our many trusted partnerships that help us serve you, we can create connectivity solutions that integrate your core business applications.

Learn more about our UC-Links platform and service offerings.

Hover Here

Hover over the markers to learn more about each stage of the client experience with Universal Connectivity.

Listen

Understand Client Needs

Document Systems

Document Call Flows

Design Solution

Engineering Solutions

Create Implementation Plan

Network Assessments

Plan Review

Timeline Responsibilities

Confirm Needs Met

Approvals

MSA Executed

Engineering Verified

Activation

Timeline Responsibilities

Confirm Needs Met

Project Management

Weekly Huddle

Deployment

Onsite/Remote Setup

User Admin Training

Wrap Up

Tie Up Loose Ends

Optimize

Final Acceptance

NPS Survey

Ongoing Partnership

Regular Review

Optimization & Planning To Ensure Long Term Success

Every business deserves to be better connected. We address your unique industry challenges through a customized, collaborative approach. Our customer journey guides you in selecting the ideal technology tailored to your organization’s needs. As a committed partner, we provide peace of mind, free up your resources, and allow for endless growth. Experience the difference and grow your business with confidence.

Take your company wherever you want to go

Connectivity is the force that drives business. We help position companies for long-term growth with forward-thinking, scalable communication systems and tools. Universal Connectivity is the right communications partner to get you there.

All on one platform... All on one bill.

Universal Connectivity business communications provider

28 years in business

Universal Connectivity business communications provider

Net Promoter Score of 83 (industry average is 31)

Universal Connectivity business communications provider

99% customer retention rate

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Partnerships

These trusted partners help us serve you

Universal connectivity customer reviews

Customer Testimonials

Hear from customers who connect the Universal way.

The Better Connected Plan

  • Step 1 – Better Connected Plan

    We listen to your needs.

  • Step 2 – Better Connected Plan

    We design custom solutions.

  • Step 3 – Better Connected Plan

    We implement and manage your plan so you’re better connected.

Read the Latest News, Tips and Success Stories

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Our Technology Health Scorecard

As part of our commitment to help growing mid-size businesses and enterprises, we have developed a comprehensive Technology Health Scorecard Assessment. This assessment provides a meticulous review of your organization’s technology and communications systems, allowing us to identify opportunities for improvement and growth in areas like:

Areas Covered

Areas Covered

  • Secure Communications
  • Internet Access options
  • Wi-Fi coverage, security and guest access
  • 3rd party Integrations
  • Phone system requirements and 911 compliance
  • Emergency Notifications, Paging & Visitor Aware
  • Security (physical, video and Network / Cyber)
  • IT Management / Remote / Hybrid workers
  • Disaster Recovery and Business Continuity
  • Video Conferencing
  • Call Center / Analytics / Call Recording

How You Can Use Results

How You Can Use Results

  • Identify risk areas and strategically plan your IT budgets
  • Improve your Business Continuity Plans
  • Enhance employee and client engagement through better technology utilization
  • Lower costs by pinpointing inefficiencies and redundant systems
  • Enable efficient and secure video communications

Request Your Assessment