Cloud Communications for Businesses

Universal Connectivity provides cloud communication solutions and managed network systems for mid-market businesses

Universal Connectivity — Your Link to Your World

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Scalable solutions

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Dependable support

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Experience with mid-market companies

Because You Need to Stay Competitive

Whether you’re a new or growing mid-market company, you know how important it is to stay competitive. Universal Connectivity provides the IT services and solutions you need to stay ahead of the competition.

When you choose Universal Connectivity for cloud communications for businesses, you get:

  • A local provider with business experience.
  • Scalable solutions that will grow with your business.
  • Dependable IT support when you need it.
  • A solid foundation for today and the future.
Mid-Market Business - When you choose Universal Connectivity

Bring Your Focus Back to Your Business with Cloud Communications

As a business owner, it’s likely you have a lean staff and it’s even more likely you don’t have an IT expert at your disposal. Because of this you add IT maintenance to your already long list of duties as the business owner, making it hard to give other aspects of the business the attention they need. Hard-working business owners like you deserve a customized approach to cloud communications that will help your business grow without weighing you down with responsibilities.

Choose Universal Connectivity for our:

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Experience with small to midsize businesses

Universal Connectivity business communications provider

Net Promoter Score of 83 (industry average is 31)

Universal Connectivity business communications provider

99% customer retention rate

Our Technology Health Scorecard

As part of our commitment to help growing mid-size businesses and enterprises, we have developed a comprehensive Technology Health Scorecard Assessment. This assessment provides a meticulous review of your organization’s technology and communications systems, allowing us to identify opportunities for improvement and growth in areas like:

Areas Covered

Areas Covered

  • Secure Communications
  • Internet Access options
  • Wi-Fi coverage, security and guest access
  • 3rd party Integrations
  • Phone system requirements and 911 compliance
  • Emergency Notifications, Paging & Visitor Aware
  • Security (physical, video and Network / Cyber)
  • IT Management / Remote / Hybrid workers
  • Disaster Recovery and Business Continuity
  • Video Conferencing
  • Call Center / Analytics / Call Recording

How You Can Use Results

How You Can Use Results

  • Identify risk areas and strategically plan your IT budgets
  • Improve your Business Continuity Plans
  • Enhance employee and client engagement through better technology utilization
  • Lower costs by pinpointing inefficiencies and redundant systems
  • Enable efficient and secure video communications

Request Your Assessment

Benefit from Our Experience with Midsize Businesses

We understand the specific needs of businesses from customer experience to staying ahead of the competition. You can count on our quick, personal support and robust selection of services like business Internet, hosted phone systems, video conference, hosted call center, managed cyber security and much more.

Universal connectivity customer reviews

“Their team is incredibly responsive and the follow up is just as impressive. Highly recommend Universal Connectivity to anyone looking for a communications partner that will keep you securely connected.”

-- Rich Beebe

Beebe Landscape Services Owner

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Technology Should Be an Asset, Not an Obstacle

Trust our experts to customize the right business communication solutions to meet your business needs.

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UC-Links

Your Biggest Challenges

Universal Connectivity has many products and services offerings under our UC-Links platform. Through our many trusted partnerships that help us serve you, we can create connectivity solutions that integrate your core business applications.

Learn more about our UC-Links platform and service offerings.

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A Customized, Scalable Approach

One way to get your growing business on the path to productivity and increased revenue is to invest in a cloud communications infrastructure that will elevate your team’s productivity, increase your customer experience and keep everyone better connected. In addition, Universal Connectivity can help your business connect with:

  • Development of a business continuity and disaster recovery plan to ensure your business is taken care of no matter what.
  • Solutions and services that will grow with your business.
  • The convenience that comes from working with just one telecom vendor.
Universal connectivity customer reviews

Customer Testimonials

Hear from customers who connect the Universal way.

The Better Connected Plan

We listen to your needs.

We design custom solutions for mid-sized businesses.

We implement and manage your plan so you’re better connected.