Unified Communications

Create an environment of collaboration and greater productivity with unified communications for business. 

Empower your workforce | Improve your customer experience | Grow your business

All from one platform.

Universal Connectivity — Your Link to Your World

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Unified communication

Connecting humans to humans

Managed network solutions

Connecting humans to machines

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Connecting machines to things

What Is Unified Communications?

Unified Communications (UC) brings together all your communication equipment, software and services into a seamless full-featured solution for your business. UC integrates your voice, fax, video, voicemail, content sharing and messaging solutions to work together in real time and from any location.

Staying at the forefront of new technologies, vendors and opportunities as they emerge is core to any Unified Communications solution. When implemented correctly, UC can reduce costs, improve user experience, improve mobility and allow for endless growth and evolution.

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Make the Switch to UC and Take Advantage of:

  • Unified voice, video and messaging
  • Simplified teamwork
  • Virtual, real-time collaboration
  • Better customer service
  • Flexibility and mobility
  • Lower communication costs
  • Cloud-based technology
  • Contact center solutions
  • Streamline IT operations
  • Strengthen IT security
  • Connect remote and multiple site employees
Unified Communications (UC) Team Meeting

Create an Environment of Collaboration

Communication and collaboration is the core of your business. Staying in the forefront of technology sets your business up for success. Unified communications makes it easier for your employees to do their job from any device, from any location, all from one platform. Tap into the power of unified communications to save money and time while increasing your employee and customer experience.

Businesses that use unified communications systems benefit from:

  • An open and secure collaborative environment.
  • Mobile access to critical applications.
  • Unified voice, video and messaging.
  • Business continuity.
  • Integrated calling and call control with VoIP.
  • Tools you want to fit your business needs with pre-built applications and 3rd party apps (Google, Salesforce, Microsoft).

Technology Should Be an Asset, Not an Obstacle

Trust our experts to customize the right business communication solutions to meet your business needs.

Hosted Phone Systems - Business VoIP Square - Universal Connectivity

Hosted Phone Systems (VoIP)

Offering enterprise-class business VoIP phone systems, enabling efficient communication within organizations. We create business mobility, optimize customer interactions, increase productivity, and lower costs.
Business Internet Services Square - Universal Connectivity

Internet Services

We offer reliable, secure internet services to keep businesses connected. Our comprehensive solutions include fiber-optic, coaxial cable, and wireless connections. Additionally, we provide 4G/5G backup solutions for uninterrupted business continuity during any network disruptions.
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Managed Cyber Security

Our goal is to guide you, so you understand risk and a working knowledge of your organization’s level of cyber security and compliance preparedness. We protect businesses from digital threats, ensuring data protection and network security.
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Network Solutions

We engineer a secure, customized network infrastructure designed to streamline and enhance your communications, ensuring optimal performance, security, and compliance through our cloud-based managed network solutions. Our services tackle various network-related challenges, offering cost-effective and reliable components that scale with your business growth.
Business Contact Center Applications Square - Universal Connectivity

Contact Center Applications

Providing solutions for managing customer interactions and improving customer service with valuable tools for businesses, enabling efficient communication via multiple channels such as phone, SMS, web chat, email, social media and video.
Unified Communications & Cloud (UCaaS) Square - Universal Connectivity

Unified Communications

Offering a comprehensive suite of unified communication services (UCaaS) to businesses to keep workplaces integrated, whether employees are centralized or part of a distributed workforce. These services streamline operations, collaboration, enhance connectivity, and improve productivity.  
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Business & Phone Analytics

Our business phone suite includes analytics, call recording and AI solutions. These offer valuable insights into employee performance, business operations, threat detection, and system quality, enabling data-driven decisions and increasing efficiency and productivity.
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Emergency Alert & E911

We provide solutions to ensure accurate 911 call routing and dispatchable location management for your business. In addition, our emergency notification system will allow you to confidently manage daily operations as well as emergency events to keep everyone safe.

Unified Communications for Business

UC-One Communicator is a unified communications platform for team collaboration in real time. The all-in-one workspace integrates business communication tools used every day in a feature-rich collaboration suite: Online meetings, conference calls, chat and more. UC-One also seamlessly integrates with many apps you already use, including email, G Suite and Salesforce.

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UC-Links

Your Biggest Challenges

Universal Connectivity has many products and services offerings under our UC-Links platform. Through our many trusted partnerships that help us serve you, we can create connectivity solutions that integrate your core business applications.

Learn more about our UC-Links platform and service offerings.

Set up Your Team for Success

With unified communications, your employees will be part of the same team whether they are in the office, remote working, on the road or working out of multiple locations. It provides functionality, reliability, flexibility, scalability and support for your growing business. More importantly, it provides you freedom from worry. Choose how you want your business to communicate and get everyone on the same page. Partner with Universal Connectivity for unified communications for business and count on our:

Universal Connectivity business communications provider

29 years in business

Universal Connectivity business communications provider

Net Promoter Score of 83 (industry average is 31)

Universal Connectivity business communications provider

99% customer retention rate

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How Important is Unified Communications?

Unified communications makes it easier for your employees to do their jobs. It’s essential to business communications and team collaboration. Customers can connect with your business while employees can work securely from anywhere on any device.

Unified communications enables companies to quickly address changing business and market needs, enables effective communications, provides options and flexibility that can be customized and scalable, allowing your business to grow.

Expect near-perfect uptime, reliability and redundancy from a cloud-based system - all from one platform.

Unified Communications and Collaboration

Read the Latest News, Tips and Success Stories

UCLinks with Broadworks

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Are you looking for a business communication system solution that doesn’t use too many apps and doesn’t cost you an arm and a leg? Here’s how UC-Links with Webex solves four common business communication problems so you can get back to what matters.  Problem: Your business uses too many apps. UC-Links with Webex Solution: As…

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What Does Seamless Collaboration Mean in Webex?

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The Better Connected Plan

  • Step 1 – Better Connected Plan

    We listen to your needs.

  • Step 2 – Better Connected Plan

    We design custom solutions.

  • Step 3 – Better Connected Plan

    We implement and manage your plan so you’re better connected.