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Connecting humans to humans
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Connecting humans to machines
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Connecting machines to things
Empower Your Business with UCaaS
Universal Connectivity’s cloud-native UCaaS platform brings together VoIP, video conferencing, messaging, file sharing, fax, and contact center tools into one secure, scalable and fully managed unified communications platform. Designed to support hybrid work and multi-location teams, it helps businesses reduce costs, improve collaboration, and simplify IT management.
With real-time analytics, built-in compliance, and 24/7 U.S.-based support, our UCaaS solution empowers organizations to stay connected and competitive—anywhere, on any device.
Always On, Anytime, Anywhere Connectivity
Partner with Universal Connectivity to:
Benefits for Your Business
- Increased Productivity: Unified tools reduce context-switching (the disruption caused by switching between apps), saving time for employees and executives.
- Cost Efficiency: Eliminate costly on-premises hardware and maintenance, appealing to CFOs and IT managers.
- Scalability: Easily scale to support growing teams or seasonal demands, ensuring flexibility for CIOs.
- Remote Work Ready: Empower hybrid and remote teams with seamless access, addressing C-suite remote work concerns.
- Enterprise-Grade Security: Encryption and compliance (e.g., PCI DSS, HIPAA) protect sensitive data, reassuring IT management.
UCaaS Key Capabilities
We simplify vendor management while ensuring seamless connectivity, robust security, and scalable solutions as your single service provider. Our customizable, integrated solutions are designed to meet your business needs, empowering you to stay connected, competitive, and secure.
Whether you're supporting a remote workforce or scaling operations across multiple locations, our UCaaS solution simplifies how your team connects and collaborates—while providing the reliability, compliance, and analytics IT teams expect.
Your Needs Dictate the Solution
Cisco Webex brings everything together—calling, meetings, messaging, and contact center—with enterprise-grade reliability and AI-powered features. If you choose Webex, we handle the setup and management for you. From Webex Calling to Webex Contact Center, we integrate it into your communications and security strategy – so you get all the benefits without the hassle.
Make it even more powerful. We help you turn Teams into a complete business communication hub—with calling, messaging, and collaboration all in one place. Add Direct Routing for enterprise-grade phone service without a Microsoft calling plan. Your team gets local and long-distance calling through the same Teams app they already use.
We make Microsoft 365 work harder for your business. Our managed integration helps you streamline processes, reduce costs, and improve cybersecurity—so your team can collaborate securely and efficiently across apps, email, and cloud tools.
Deliver exceptional customer experiences with a cloud-based contact center solution. We provide managed deployments that integrate seamlessly with your communications and security strategy. Get voice, chat, and AI-powered tools on one platform—without the operational burden.
- Streamline customer interactions
- Reduce costs with cloud flexibility
- Improve security and compliance
UC-Links
Solve Your Biggest Challenges
Universal Connectivity has many products and services offerings under our UC-Links platform. Through our many trusted partnerships that help us serve you, we can create connectivity solutions that integrate your core business applications.
Learn more about our UC-Links platform and service offerings.
Our Technology Health Scorecard
As part of our commitment to help growing mid-size businesses and enterprises, we have developed a comprehensive Technology Health Scorecard Assessment. This assessment provides a meticulous review of your organization’s technology and communications systems, allowing us to identify opportunities for improvement and growth in areas like:
Areas Covered
Areas Covered
- Secure Communications
- Internet Access options
- Wi-Fi coverage, security and guest access
- 3rd party Integrations
- Phone system requirements and 911 compliance
- Emergency Notifications, Paging & Visitor Aware
- Security (physical, video and Network / Cyber)
- IT Management / Remote / Hybrid workers
- Disaster Recovery and Business Continuity
- Video Conferencing
- Call Center / Analytics / Call Recording
How You Can Use Results
How You Can Use Results
- Identify risk areas and strategically plan your IT budgets
- Improve your Business Continuity Plans
- Enhance employee and client engagement through better technology utilization
- Lower costs by pinpointing inefficiencies and redundant systems
- Enable efficient and secure video communications
Request Your Assessment
Seamless Integrations
Connect our UCaaS platform with your favorite business tools to streamline workflows and enhance productivity.
Partner with Universal Connectivity for unified communications for business and count on our:
99.9% uptime guarantee (backed by strong SLA’s)
24/7 Expert IT support
(US-based)
Net Promoter Score of 84 (industry average is 31)
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The Better Connected Plan
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We listen to your needs.
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We design custom solutions.
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We implement and manage your plan so you’re better connected.
