Unified Communications

Create an environment of collaboration and greater productivity with unified communications for business. 

Empower your workforce | Improve your customer experience | Grow your business

All from one platform.

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What Is Unified Communications?

Unified Communications (UC) brings together all your communication equipment, software and services into a seamless full-featured solution for your business. UC integrates your voice, fax, video, voicemail, content sharing and messaging solutions to work together in real time and from any location.

Staying at the forefront of new technologies, vendors and opportunities as they emerge is core to any Unified Communications solution. When implemented correctly, UC can reduce costs, improve user experience, improve mobility and allow for endless growth and evolution.

Make the Switch to UC and Take Advantage of:

  • Unified voice, video and messaging
  • Simplified teamwork
  • Virtual, real-time collaboration
  • Better customer service
  • Flexibility and mobility
  • Lower communication costs
  • Cloud-based technology
  • Contact center solutions
  • Streamline IT operations
  • Strengthen IT security
  • Connect remote and multiple site employees
Unified Communications (UC) Team Meeting

Create an Environment of Collaboration

Communication and collaboration is the core of your business. Staying in the forefront of technology sets your business up for success. Unified communications makes it easier for your employees to do their job from any device, from any location, all from one platform. Tap into the power of unified communications to save money and time while increasing your employee and customer experience.

Businesses that use unified communications systems benefit from:

  • An open and secure collaborative environment.
  • Mobile access to critical applications.
  • Unified voice, video and messaging.
  • Business continuity.
  • Integrated calling and call control with VoIP.
  • Tools you want to fit your business needs with pre-built applications and 3rd party apps (Google, Salesforce, Microsoft).

Technology Should Be an Asset, Not an Obstacle

Trust our experts to customize the right business communication solutions to meet your business needs.

Unified Communications for Business

UC-One Communicator is a unified communications platform for team collaboration in real time. The all-in-one workspace integrates business communication tools used every day in a feature-rich collaboration suite: Online meetings, conference calls, chat and more. UC-One also seamlessly integrates with many apps you already use, including email, G Suite and Salesforce.

Set up Your Team for Success

With unified communications, your employees will be part of the same team whether they are in the office, remote working, on the road or working out of multiple locations. It provides functionality, reliability, flexibility, scalability and support for your growing business. More importantly, it provides you freedom from worry. Choose how you want your business to communicate and get everyone on the same page. Partner with Universal Connectivity for unified communications for business and count on our:

Universal Connectivity business communications provider

28 years in business

Universal Connectivity business communications provider

Net Promoter Score of 82 (industry average is 31)

Universal Connectivity business communications provider

99% customer retention rate

How Important is Unified Communications?

Unified communications makes it easier for your employees to do their jobs. It’s essential to business communications and team collaboration. Customers can connect with your business while employees can work securely from anywhere on any device.

Unified communications enables companies to quickly address changing business and market needs, enables effective communications, provides options and flexibility that can be customized and scalable, allowing your business to grow.

Expect near-perfect uptime, reliability and redundancy from a cloud-based system - all from one platform.

Unified Communications and Collaboration
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UC-Links Products & Services

Universal Connectivity has many products and services offerings under our UC-Links platform. Through our many trusted partnerships that help us serve you, we can create connectivity solutions that integrate your core business applications.

Learn more about our UC-Links platform and service offerings.

Read the Latest News, Tips and Success Stories

Unified Communications Platform

Universal Connectivity Launches New Unified Communications Platform

By James Smith | August 12, 2021

Universal Connectivity, a leading provider of premier unified communications as a service (UCaaS), announces the launch of a new unified communications platform. The Cisco-powered BroadWorks platform provides unified communications (UC), giving Universal Connectivity’s small to midsize business clients a scalable UC solution geared for productivity and growth.  BroadWorks’ wide range of telephony and UC features…

Unified communications for business

The Home/Office Hybrid Approach: Set Your Team Up for Success With Unified Communications for Business

By James Smith | August 5, 2021

The way we work looks quite different than it did in 2019 with the pandemic-induced rise of remote work. Now, with workplaces re-opening, some people are trading in their sweat pants for suits at least a few days a week. Thanks to unified communications for business, many workers don’t need to be on-site all the…

Business telecommunications partner

How the Right Business Telecommunications Partner Can Be Your Secret Weapon

By James Smith | July 27, 2021

The saying “teamwork makes the dream work” not only is true when it comes to employees, but it also applies to finding the right business telecommunications partner for your business. Telecommunications might not be the first thing you think of when positioning your company for success, but it’s critical. Consider this: The right partner can…

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