Insurance Broker Telecommunications

Universal Connectivity provides telecommunications solutions, business VoIP phone systems and managed network systems for insurance brokers

Because Clear Connections Are Critical

Staying in touch with your clients and customers is not optional. No matter what role your company plays in the industry, telecommunications can either hinder your growth or ensure your success. Adding remote work brings new issues around data security and the need to collaborate easily with coworkers. You need a connectivity partner that understands how you work.

Choose Universal Connectivity for:

Telecommunications services with insurance industry experience.
Access to enterprise-class fiber optic internet.
Hosted business phone systems that integrate with any call center platform.
Scalable infrastructure for today and for years to come.

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Telecommunications Services for Insurance Brokers

Right Here in the Insurance Capital of the World

From our Hartford, Connecticut, location we partner with local, regional and national companies. We act as a true partner, providing individual support. Unlike the “big guys” with their generic packages, we offer solutions based on your company’s individual needs. Discover just how far today’s innovative telecom systems can take your organization, while feeling confident that you have all the support you need.

Universal Connectivity business communications provider

Working with insurance brokers since 2008

Net Promoter Score of 83 (industry average is 31)

99% customer retention rate

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Our Technology Health Scorecard

As part of our commitment to help growing mid-size businesses and enterprises, we have developed a comprehensive Technology Health Scorecard Assessment. This assessment provides a meticulous review of your organization’s technology and communications systems, allowing us to identify opportunities for improvement and growth in areas like:

Areas Covered

Secure Communications
Internet Access options
Wi-Fi coverage, security and guest access
3rd party Integrations
Phone system requirements and 911 compliance
Emergency Notifications, Paging & Visitor Aware
Security (physical, video and Network / Cyber)
IT Management / Remote / Hybrid workers
Disaster Recovery and Business Continuity
Video Conferencing
Call Center / Analytics / Call Recording

How You Can Use Results

Identify risk areas and strategically plan your IT budgets
Improve your Business Continuity Plans
Enhance employee and client engagement through better technology utilization
Lower costs by pinpointing inefficiencies and redundant systems
Enable efficient and secure video communications

Request Your Assessment

The Telecom Services Insurers Need

We understand what makes insurance brokers tick, and how aging or outdated communications solutions can hold them back. You can build your insurance business on our suite of services that includes business internet, hosted phone systems, online fax systems and much more.

“We are incredibly pleased with the upgrade to our conference room. The upgrade allowed Wellfleet’s employees and clients to communicate more fluidly, helping us continue in our mission of protecting people against risk throughout every stage of life.”

-- PHIL L.

Wellfleet CIO

Read the case study

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Your Technology Should Be an Asset, Not an Obstacle

Trust our experts to customize the right business communication solutions to meet your insurance business needs.

Reliable connectivity

Customized solutions

Insurance industry experience

UC-Links

Your Biggest Challenges

Universal Connectivity has many products and services offerings under our UC-Links platform. Through our many trusted partnerships that help us serve you, we can create connectivity solutions that integrate your core business applications.

Learn more about our UC-Links platform and service offerings.

Call Recording / Voice AI

Insurance Broker Telecommunications Services

Communications Beyond Phones

Investing in top VoIP phones is a great way to put your insurance brokerage on track, making it more productive and efficient. In addition, Universal Connectivity can help brokers connect with:

Fast, dependable business internet.
Local and personal installation and support.
Contact center development and support.
Video conference setup for seamless meetings, whether employees are in the office or on a client’s site.
Integration of platforms like Microsoft Teams with telecom systems to make the most of clients’ investments.
Cloud services that keep data secure and make critical applications always accessible.
The convenience of working with just one telecom vendor.

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Business Internet for Insurance Brokers

How much time are you losing to slow internet or outages? You know you need to upgrade. As you compare business internet service, look closely at each provider’s offerings. When you choose business internet from Universal Connectivity, you get:

Flexible bandwidth, up to 10Gbps.
A network designed and built just for your organization.
Wireless 4G LTE/5G broadband connection.
Direct to cloud platform connectivity.
Always-on access to cloud-based applications.
VPN access for individuals and remote sites.
VoIP and video conferencing quality and priority traffic shaping.

Hosted Phone Systems Keep You Connected

For insurance brokers, agents and companies, clear communication channels are vital to operations. Consider a unified phone system to bring all your stakeholders together and leave outdated and expensive analog systems behind.

Universal Connectivity VoIP phones bring you:

Increased productivity through extension calling and system monitoring.
Call clarity with no irritating static, echoing or background noise.
The convenience of a single cable infrastructure for both phones and internet.
Seamless mobile connections from anywhere.

Managed Network Solutions for Insurance Brokers

Maximum bandwidth, superior performance and the ability to grow: You get it all in managed network service from Universal Connectivity. With our CPA firm experience, we understand your unique needs and bring you telecommunications with a human touch.

Bundled hardware, software and managed network solutions
Security firewalls, WiFi, LAN switching and cabling
Configuration of switches and wireless access points.
Professional network installation
Thorough testing by experienced technicians
Ongoing, responsive support

Customer Testimonials

Hear from customers who connect the Universal way.

“The Universal Connectivity team is very smart. They understand our space. They’re good folks to work with and they know their stuff.”

-- Tom W.

COO, insurance marketing

“We were hesitant when facing the idea of switching from our old analog system to a VoIP system. However, after working with Universal Connectivity, we wished we had made the switch sooner. Not only did they make the transition easy and seamless, their support has been nothing but spectacular. The new system allows us to stay connected to the office no matter where we are allowing us to provide the response our clients deserve.”

-- Anthony P.

Partner, CPA firm

“Having a vendor you can trust makes all the difference in the world. The Universal Connectivity team has been fantastic.”

-- Richard B.

owner, landscaping contractor

“Universal Connectivity’s technical expertise is unsurpassed. They are customer-driven. It’s nice to deal with a company that when you call, a human who knows who you are answers the phone.”