Unified Communications

Create an environment of collaboration and greater productivity with unified communications for business. 

Empower your workforce | Improve your customer experience | Grow your business

All from one platform.

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Unified communication

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Connecting humans to machines

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What Is Unified Communications?

Unified Communications (UC) brings together all your communication equipment, software and services into a seamless full-featured solution for your business. UC integrates your voice, fax, video, voicemail, content sharing and messaging solutions to work together in real time and from any location.

Staying at the forefront of new technologies, vendors and opportunities as they emerge is core to any Unified Communications solution. When implemented correctly, UC can reduce costs, improve user experience, improve mobility and allow for endless growth and evolution.

Make the Switch to UC and Take Advantage of:

  • Unified voice, video and messaging
  • Simplified teamwork
  • Virtual, real-time collaboration
  • Better customer service
  • Flexibility and mobility
  • Lower communication costs
  • Cloud-based technology
  • Contact center solutions
  • Streamline IT operations
  • Strengthen IT security
  • Connect remote and multiple site employees
Unified Communications (UC) Team Meeting

Create an Environment of Collaboration

Communication and collaboration is the core of your business. Staying in the forefront of technology sets your business up for success. Unified communications makes it easier for your employees to do their job from any device, from any location, all from one platform. Tap into the power of unified communications to save money and time while increasing your employee and customer experience.

Businesses that use unified communications systems benefit from:

  • An open and secure collaborative environment.
  • Mobile access to critical applications.
  • Unified voice, video and messaging.
  • Business continuity.
  • Integrated calling and call control with VoIP.
  • Tools you want to fit your business needs with pre-built applications and 3rd party apps (Google, Salesforce, Microsoft).

Technology Should Be an Asset, Not an Obstacle

Trust our experts to customize the right business communication solutions to meet your business needs.

Unified Communications for Business

UC-One Communicator is a unified communications platform for team collaboration in real time. The all-in-one workspace integrates business communication tools used every day in a feature-rich collaboration suite: Online meetings, conference calls, chat and more. UC-One also seamlessly integrates with many apps you already use, including email, G Suite and Salesforce.

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UC-Links

Your Biggest Challenges

Universal Connectivity has many products and services offerings under our UC-Links platform. Through our many trusted partnerships that help us serve you, we can create connectivity solutions that integrate your core business applications.

Learn more about our UC-Links platform and service offerings.

Set up Your Team for Success

With unified communications, your employees will be part of the same team whether they are in the office, remote working, on the road or working out of multiple locations. It provides functionality, reliability, flexibility, scalability and support for your growing business. More importantly, it provides you freedom from worry. Choose how you want your business to communicate and get everyone on the same page. Partner with Universal Connectivity for unified communications for business and count on our:

Universal Connectivity business communications provider

28 years in business

Universal Connectivity business communications provider

Net Promoter Score of 83 (industry average is 31)

Universal Connectivity business communications provider

99% customer retention rate

How Important is Unified Communications?

Unified communications makes it easier for your employees to do their jobs. It’s essential to business communications and team collaboration. Customers can connect with your business while employees can work securely from anywhere on any device.

Unified communications enables companies to quickly address changing business and market needs, enables effective communications, provides options and flexibility that can be customized and scalable, allowing your business to grow.

Expect near-perfect uptime, reliability and redundancy from a cloud-based system - all from one platform.

Unified Communications and Collaboration

Read the Latest News, Tips and Success Stories

keep engineering teams connected

Engineering Teams Stay Connected With Unified Communications Solutions

By James Smith | February 15, 2024

With our ever-evolving digital world, it’s important that engineering teams stay connected with unified communications solutions. With our UCLinks with Webex product offering, developers are connected and can keep in touch with operation and service management teams. UCLinks with Webex closes the communication gap between coders, end users and stakeholders by offering an easy-to-use, comprehensive…

effectively collaborate with unified communications

5 Tips to Collaborate Effectively Using a Unified Communications Provider

By James Smith | January 29, 2024

Many  businesses are migrating or already have migrated to a hybrid workplace. Communication and collaboration is the core to keeping your business running smoothly. With many businesses migrating or already migrated to the hybrid work model, it’s important to ensure your employees are set up for success. Here are five tips businesses will benefit from…

Unified Communications Cloud Provider Comparison

By James Smith | March 30, 2023

Unified Communications (UC) is a cloud-based communications service that combines several core business communication tools into one integrated system. Cloud solutions are designed to help organizations improve productivity, enhance collaboration and reduce costs by eliminating the need for multiple systems. However, there are various types of UC cloud providers, making the selection process even trickier.…

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