FAQs

Need answers to frequently asked questions about unified communications, business connectivity and more? You’re in the right place! Our experts answer your frequently asked questions about phone systems, internet connectivity, cloud services, it servicers, cybersecurity and more. Find out what options best suit your business needs, explore the latest technologies, and gain a clear understanding of how to keep your company connected and protected.

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  • UCaaS

What are the E911 service fees and taxes?

Enhanced 911 (E911) service automatically transmits a caller’s location to emergency responders when dialing 911….

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What role does multi-factor authentication (MFA) play in cybersecurity?

Multi-factor authentication (MFA) is a cyber security feature that requires users to provide two or…

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How to protect against phishing emails?

Businesses can protect themselves and their employees from phishing emails by implementing comprehensive cybersecurity measures…

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What is OTT (Over-The-Top)

OTT, or Over-the-Top, refers to the delivery of media content and communication services directly to…

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What is BYOB (Bring Your Own Bandwidth)?

BYOB, or Bring Your Own Bandwidth, allows your business to use services like VoIP (business…

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What is MPLS?

Multiprotocol Label Switching (MPLS) is a technique used in advanced telecommunications networks to make data…

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What are static and dynamic IP addresses?

Static and dynamic IP addresses differ in their assignment and consistency. A static IP address…

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What is the difference between CPaaS and UCaaS?

Understanding the difference between CPaaS and UCaaS is crucial when selecting the right communication solution…

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What are the advantages and disadvantages of VoIP?

Why choose VoIP phone services over traditional phone lines? Weighing the advantages and disadvantages of…

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How much should my business internet cost?

The rate will vary depending on where your business is located, what internet service providers…

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How do we compare to Nextiva, Ring Central, 8X8 and Cisco Webex Calling?

Here is a summary of how Universal Connectivity compares in each of the main considerations…

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How much should 4G/5G wireless cost for my business?

There’s also the question of the implementation cost as to whether your business implements 4G/5G…

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Still Have Questions?

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