FAQs

Need answers to frequently asked questions about unified communications, business connectivity and more? You’re in the right place! Our experts answer your frequently asked questions about phone systems, internet connectivity, cloud services, it servicers, cybersecurity and more. Find out what options best suit your business needs, explore the latest technologies, and gain a clear understanding of how to keep your company connected and protected.

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What is latency vs bandwidth?

Do you ever wonder why some video calls lag, even on high-speed internet?  It’s not…

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What is SASE vs. SD-WAN?

SD-WAN (Software-Defined Wide Area Network): This technology enhances the management and operation of a wide…

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Why is QoS needed (or not)?

Quality of Service (QoS) is particularly useful if your business runs multiple services on the…

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What is Quality of Service (QoS)?

Quality of Service (QoS) is a technology that helps ensure your internet connection runs smoothly,…

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What security measures should be in place for VoIP systems?

As with any internet-based technology, VoIP systems are vulnerable to security threats like hacking and…

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What’s the difference between a penetration test and a vulnerability scan?

While the names sound similar, there is a difference between a penetration test and a…

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What is a Penetration Test?

A penetration test attempts to exploit vulnerabilities to assess the real-world impact and effectiveness of…

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What is a Vulnerability Scan?

A vulnerability scan is designed to identify and prioritize   security vulnerabilities within your systems (based…

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What is NPS?

NPS (Net Promoter Score) is a customer satisfaction metric based on feedback received from surveys…

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Does my business need SD-WAN?

SD-WAN can be a great solution for businesses that want to modernize their network, improve…

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What is SD-WAN?

SD-WAN (Software-Defined Wide Area Network) is a technology that simplifies the management and operation of…

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How can I improve my business internet speed and performance?

By following these tips, you can significantly improve your business’s internet performance, leading to better…

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Still Have Questions?

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