Here is a summary of how Universal Connectivity compares in each of the main considerations when choosing a telecommunications partner:
Security: Universal Connectivity deploys its platform across ISO27001 audited data centers, SOC2 certified, 24/7 network monitoring, FCC Customer Proprietary Network Information (CPNI) compliance. Ring Central, Nextiva 8×8 and Cisco Webex Calling also have SOC2 & ISO 27001 certifications.
Support: Universal Connectivity offers a significant advantage with its 24/7 US-based support and high Net Promoter Score (NPS). Nextiva also receives positive reviews for support, while Ring Central and 8X8 rely largely on international support teams.
Uptime: Universal Connectivity’s uptime is 100%. Nextiva, Ring Central, 8X8 and Cisco Webex publish uptimes of 99.99%.
Phone Compatibility: Universal Connectivity supports multiple manufacturers of phones including Poly, Cisco and Grandstream to fit any use case. Nextiva and Ring Central also support multiple phone manufacturers, while Cisco Webex Calling limits phone options to their own devices or a select few from other manufacturers.
Cost: Universal Connectivity offers competitive rates and easy-to-understand pricing compared with the multi-tiered plans of Nextiva, Ring Central, Cisco and 8X8. This transparency makes it easier to plan and scale solutions to meet your business needs.
Learn more about the difference between Nextiva vs. Ring Central vs. 8X8 vs. Webex.