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Connecting humans to humans
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Connecting humans to machines
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Connecting machines to things
Unite Your Teams, Anywhere
Modern business requires teams to be productive, connected and secure from anywhere. Universal Connectivity’s cloud-based Unified Communications as a Service (UCaaS) unifies voice, video, messaging and collaboration—reducing complexity, streamlining communication and lowering operational costs.
Whether you’re supporting a fully in-office team, a distributed workforce, scaling operations or replacing legacy systems, our UCaaS solutions ensure your team can communicate reliably and securely from anywhere.
Transform How Your Organization Communicates
- Optimize Operations and ROI: Achieve measurable ROI, operational agility, and cost efficiency with modern cloud communications. Built-in redundancy, disaster recovery, and secure infrastructure ensure uptime, scalability, and peace of mind
- Simplify IT Management: Simplify deployment and management with secure, cloud-native UCaaS solutions. Centralize updates, ensure compliance, and scale easily—all while reducing on-site hardware and administrative overhead.
- Seamless Team Collaboration: Keep teams productive and connected from anywhere with a unified platform for voice, video, and messaging. Reduce tool overload, simplify communication, and enable employees to collaborate effortlessly across locations and devices.
UCaaS Key Capabilities
Discover one platform that brings together voice, video, messaging, meetings, and analytics — built to support in-office, hybrid, remote, mobile and distributed teams.
One Platform. Every Team Connected.
Every organization’s workforce looks different — and so do their communication needs. Whether your teams are fully in-office, hybrid, fully remote, mobile, or distributed across time zones, Universal Connectivity designs, manages, and supports UCaaS solutions that deliver flexibility, security, and simplicity — keeping your organization connected, productive, and ready to grow.
Hybrid Teams- One Experience, Everywhere
Hybrid teams need seamless transitions between in-office and remote work. Universal Connectivity’s UCaaS platform delivers continuity, keeping communication fluid across video, chat and voice without dropped connections or tool-switching fatigue.
Common Challenges
- Inconsistent communication tools
- Security risks on public or shared networks
- Difficulty scheduling across time zones
- Limited IT resources to manage support
How Universal Connectivity Helps
- Cloud-based UCaaS platform for flexible, scalable hybrid setups
- Built-in Redundancy and reliability for zero downtime
- Compliance-ready security for regulated environments
- 24/7 in-house support to keep operations running smoothly
Results
A unified communication experience – calls, meetings, and messaging on one secure platform. Teams stay visible, connected, and productive whether they’re in the office or remote.
Remote Teams - Connection Without Compromise
Distance shouldn’t mean disconnection. UCaaS enables remote workers to meet, call, and collaborate securely with enterprise-grade reliability — no matter where they log in.
Key Barriers
- Lack of real-time connection and engagement
- Difficulty maintaining engagement across distributed teams
- Security vulnerabilities on home networks
- Visibility gaps for IT and leadership
How Universal Connectivity Helps
- Cloud-based UCaaS platform for flexible, scalable hybrid setups
- Built-in redundancy and reliability for zero downtime
- Compliance-ready security for regulated environments
- 24/7 in-house support to keep operations running smoothly
Results
A unified communication experience – calls, meetings, and messaging on one secure platform. Teams stay visible, connected, and productive whether they’re in the office or remote.
Mobile Teams – Work Anywhere, Stay Secure
For employees always on the move, UCaaS brings the full business phone, messaging, and meeting experience to any device. Stay productive, secure, and professional — wherever the workday takes you.
Real-World Demands
- Unstable connections in the field
- Security risks when accessing company data on the go
- Inconsistent communication tools across devices
- Limited IT control over mobile endpoints
How Universal Connectivity Helps
- Mobile-optimized UCaaS apps for calling, messaging, and video
- Secure access protocols and identity management
- Redundant connectivity for reliability anywhere
- Round-the-clock support for mobile workforce needs
Results
Mobile-first security that safeguards communication and data. Field and client-facing teams respond faster, deliver stronger results, and stay connected from any device.
Distributed Teams – Aligned Across Every Time Zone
When your workforce span regions or time zones, UCaaS centralizes communication, ensures information consistency, and bridges collaboration gaps — turning distance into teamwork while maintaining compliance and data security.
Common Challenges
- Time zone differences affecting collaboration
- Fragmented tools across regions
- Complex global compliance requirements
- Increased complexity for IT teams
How Universal Connectivity Helps
- Global UCaaS platform for consistent, real-time collaboration
- Smart scheduling tools for cross-region coordination
- Compliance-ready solutions supporting multiple industries
- Centralized management dashboard for complete visibility
Results
Consistent, secure communication across global teams. Simplified IT oversight and a unified experience for every location
Experience the Universal Connectivity difference - and grow your business with confidence.
Your Needs Dictate the Solution
We believe every business deserves to be better connected. This fuels our mission to enhance our clients' growth and competitiveness with forward-thinking, scalable communications systems and tools. Coupled with our core values and our strength in strategic planning, we become a team member with our clients, empowering them to think differently about their telecommunications systems, networks and tools. What are the results of practicing this for almost three decades? Our clients are more productive, efficient and happy with how their business communicates. We:
- Listen: leadership interviews and technical discovery.
- Design: engineering solutions - create implementation plan - complete network assessments to ensure a secure, compliant UCaaS architecture
- Activate: create timeline - phased migration - pilot programs,
- Manage: weekly huddle calls – deployment – onsite/remote setup – user admin training –managed services - 24/7 support - analytics
- Optimize: regular review – analytics and continuous optimization & planning to ensure long term success.
UC-Links
Solve Your Biggest Challenges
Universal Connectivity has many products and services offerings under our UC-Links platform. Through our many trusted partnerships that help us serve you, we can create connectivity solutions that integrate your core business applications.
Learn more about our UC-Links platform and service offerings.
Why Partner with Universal Connectivity?
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Trusted by Connecticut businesses since 1995
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Net Promoter Score (NPS) of 84
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24/7 U.S.-based support and expert provisioning
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Full-stack provider for voice, internet, network, and cybersecurity
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White-glove onboarding and local project management
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99.999% uptime SLA and built-in redundancy
Ready to Partner with a team who understands that prompt and personalized support can make the difference in the success of your business?
Our Technology Health Scorecard
As part of our commitment to help growing mid-size businesses and enterprises, we have developed a comprehensive Technology Health Scorecard Assessment. This assessment provides a meticulous review of your organization’s technology and communications systems, allowing us to identify opportunities for improvement and growth in areas like:
Areas Covered
Areas Covered
- Secure Communications
- Internet Access options
- Wi-Fi coverage, security and guest access
- 3rd party Integrations
- Phone system requirements and 911 compliance
- Emergency Notifications, Paging & Visitor Aware
- Security (physical, video and Network / Cyber)
- IT Management / Remote / Hybrid workers
- Disaster Recovery and Business Continuity
- Video Conferencing
- Call Center / Analytics / Call Recording
How You Can Use Results
How You Can Use Results
- Identify risk areas and strategically plan your IT budgets
- Improve your Business Continuity Plans
- Enhance employee and client engagement through better technology utilization
- Lower costs by pinpointing inefficiencies and redundant systems
- Enable efficient and secure video communications
Request Your Assessment
The Better Connected Plan
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We listen to your needs.
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We design custom solutions.
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We implement and manage your plan so you’re better connected.
