Universal Connectivity Launches New Unified Communications Platform

Unified Communications Platform

Universal Connectivity, a leading provider of premier unified communications as a service (UCaaS), announces the launch of a new unified communications platform. The Cisco-powered BroadWorks platform provides unified communications (UC), giving Universal Connectivity’s small to midsize business clients a scalable UC solution geared for productivity and growth. 

BroadWorks’ wide range of telephony and UC features include video calling, instant messaging and presence, desktop sharing and much more. Leveraging the platform gives clients a cloud-based solution that’s seamless. “We want our clients to focus on growing their businesses and becoming more productive,” said James Smith, CEO and chief connector at Universal Connectivity. “They shouldn’t be derailed by having to manage communications.”  

Cisco BroadWorks is a carrier-grade, cloud-based software platform used around the world. Designed and optimized for high performance, scalability and reliability, its features include: 

  • Many call control functions, including on-hold messages
  • Instant messaging and presence
  • Voicemail to email 
  • HD audio and video calling
  • Desktop and file sharing
  • Conferencing, including instant multi-party calls
  • A variety of mobility solutions

“With people working remotely and in the office, teams need reliable and streamlined communication to collaborate with coworkers, clients and other stakeholders. BroadWorks provides that in one single application. We are very excited to migrate our clients to the platform.” 

James Smith, President and Chief Connector

Through migration to BroadWorks, clients have access to a productivity-enhancing unified communications portfolio. With robust and comprehensive UC available on a single device, BroadWorks will be a welcome change for organizations in a wide variety of industries. Our clients and customers will enjoy greater productivity and be empowered to work together with ease from any location, anywhere and on any device.

Avatar photo

James Smith

As President and Chief Connector, James loves solving complex communication problems to help businesses transform, optimize, grow and succeed. One of his favorite parts of the job is being able to smooth the pathways for clients to communicate clearly and effortlessly. On this blog he shares telecommunications industry news and the latest trends.

Choosing a Business Phone Provider

How do you choose the right business communication partner to help your business thrive? Grab our free, one page checklist. Compiled based on years of experience, this download can help you jump start your search and selection process and:

  • Compare providers.
  • Document your needs.
  • Clarify your goals.
  • Feel prepared to evaluate partners.

Get The Checklist

Read More from Universal Connectivity