FAQs

Need answers to frequently asked questions about unified communications, business connectivity and more? You’re in the right place! Get answers from our experts.

Universal Connectivity — Your Link to Your World

Confused by the world of business telecommunications? Our FAQs break down common questions about phone systems, internet connectivity, cloud services and security features. Find out what options best suit your business needs, explore the latest technologies, and gain a clear understanding of how to keep your company connected and protected.

All
  • All
  • Cybersecurity
  • Emergency
  • Internet
  • Managed IT
  • Phones

What is the difference between CPaaS and UCaaS?

Understanding the difference between CPaaS and UCaaS is crucial when selecting the right communication solution…

Read More

What are the advantages and disadvantages of VoIP?

Why choose VoIP phone services over traditional phone lines? Weighing the advantages and disadvantages of…

Read More

How much should my business internet cost?

The rate will vary depending on where your business is located, what internet service providers…

Read More

How do we compare to Nextiva, Ring Central, 8X8 and Cisco Webex Calling?

Here is a summary of how Universal Connectivity compares in each of the main considerations…

Read More

How much should 4G/5G wireless cost for my business?

There’s also the question of the implementation cost as to whether your business implements 4G/5G…

Read More

What should my VPN solution cost?

Most companies have tiered plans ranging in price from $12.99/month to $18.00/month. The pricing varies…

Read More

Does my business need a VPN solution? 

A VPN (Virtual Private Network) is an important security measure for any business aiming to…

Read More

What are the most common SOC 2 compliance issues in networks?

SOC 2 (Service Organization Control Type 2) is a cybersecurity compliance framework. Ensuring network compliance…

Read More

What are the most common HIPAA compliance issues in networks?

Ensuring network compliance with HIPAA (Health Insurance Portability and Accountability Act) is crucial for protecting…

Read More

What’s a NGFW (or Next-Generation Firewall)?

A Next-Generation Firewall (NGFW) is an advanced security device that goes beyond the capabilities of…

Read More

What are the Differences in Fiber vs Coax Cable Internet? 

Fiber internet, utilizing fiber-optic cables, offers superior speed, reliability, and performance, making it a better…

Read More

Do I need to spend money on desk phones?

The choice between physical desk phones, leveraging apps on existing devices, or investing in video…

Read More

Still Have Questions?

Contact the Universal Connectivity team or Book a Meeting

Send Us Your Question

Take your company wherever you want to go

Universal Connectivity is the right communications partner to get you there

Universal Connectivity business communications provider

Net Promoter Score of 83 (industry average is 31)

Universal Connectivity business communications provider

28 years in business

Universal Connectivity business communications provider

99% customer retention rate