FAQs

Need answers to frequently asked questions about unified communications, business connectivity and more? You’re in the right place! Get answers from our experts.

Universal Connectivity — Your Link to Your World

Confused by the world of business telecommunications? Our FAQs break down common questions about phone systems, internet connectivity, cloud services and security features. Find out what options best suit your business needs, explore the latest technologies, and gain a clear understanding of how to keep your company connected and protected.

All
  • All
  • Contact Center
  • Cybersecurity
  • Emergency
  • Internet
  • Managed IT
  • Phones

How to protect against phishing emails?

Businesses can protect themselves and their employees from phishing emails by implementing comprehensive cybersecurity measures…

Read More

What is OTT (Over-The-Top)

OTT, or Over-the-Top, refers to the delivery of media content and communication services directly to…

Read More

What is BYOB (Bring Your Own Bandwidth)?

BYOB, or Bring Your Own Bandwidth, allows your business to use services like VoIP (business…

Read More

What is MPLS?

Multiprotocol Label Switching (MPLS) is a technique used in advanced telecommunications networks to make data…

Read More

What are static and dynamic IP addresses?

Static and dynamic IP addresses differ in their assignment and consistency. A static IP address…

Read More

What is the difference between symmetrical and asymmetrical internet speeds?

Symmetrical and asymmetrical internet speeds differ significantly in their upload and download capabilities. Symmetrical internet…

Read More

What is the difference between CPaaS and UCaaS?

Understanding the difference between CPaaS and UCaaS is crucial when selecting the right communication solution…

Read More

What are the advantages and disadvantages of VoIP?

Why choose VoIP phone services over traditional phone lines? Weighing the advantages and disadvantages of…

Read More

How much should my business internet cost?

The rate will vary depending on where your business is located, what internet service providers…

Read More

How do we compare to Nextiva, Ring Central, 8X8 and Cisco Webex Calling?

Here is a summary of how Universal Connectivity compares in each of the main considerations…

Read More

How much should 4G/5G wireless cost for my business?

There’s also the question of the implementation cost as to whether your business implements 4G/5G…

Read More

What should my VPN solution cost?

Most companies have tiered plans ranging in price from $12.99/month to $18.00/month. The pricing varies…

Read More

Still Have Questions?

Contact the Universal Connectivity team or Book a Meeting

Send Us Your Question

Take your company wherever you want to go

Universal Connectivity is the right communications partner to get you there

Universal Connectivity business communications provider

Net Promoter Score of 83 (industry average is 31)

Universal Connectivity business communications provider

28 years in business

Universal Connectivity business communications provider

99% customer retention rate