Do I need an MDM (mobile device management) solution and what does it do?

Mobile Device Management (MDM) is a solution that enables businesses to maintain control and security over their corporate data and networks while allowing employees to use their preferred mobile devices.   

MDM encompasses functions and features aimed at controlling mobile device usage according to organizational policies. It manages software, inventory, policies, security, and services for devices like smartphones, tablets, and laptops. MDM is essentially an IT process that uses specialized tools to ensure efficient and secure management of devices accessing corporate data and networks. 

MDM software gives companies a way to track all corporate mobile devices centrally. It also helps automate routine tasks, such as patching and monitoring, reducing manual errors and making processes efficient. Some common tasks that IT teams undertake using an MDM are:  

  • Maintaining comprehensive inventory of hardware, software, and applications, as effective management requires visibility of all assets.  
  • Enabling remote management, monitoring, and security measures for devices, along with timely distribution of applications, updates, and content.  
  • Enhancing security by separating the company network into subnets and strategically distributing data. This ensures employees have access only to necessary information.  
  • Providing a strong virtual private network (VPN) connection to ensure secure connectivity from other networks.  
  • Implementing device tracking functionality to enable data recovery or remote wiping in case of device loss or theft.  
  • Creating a flexible work environment that empowers employees to work from anywhere with ease.  
  • Increasing employee productivity by supporting BYOD usage.

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