What should a hosted business phone system cost?

When exploring VoIP solutions, it’s important to consider several key factors that affect pricing: the number of users or lines needed, the variety and sophistication of features (such as advanced call management and integration capabilities), the nature of your calling plans (including international calling costs), initial setup and equipment expenses, the level of service and support guaranteed by your provider, and the system’s ability to scale and adapt to your business’s evolving needs.

Additionally, the cost can vary based on the need for enhanced security measures, compliance with regulations, and the potential for system integration with existing business tools. Each of these elements plays a crucial role in determining the overall cost and value of a VoIP service, ensuring you choose a solution that aligns with your business objectives and budget constraints.

Here are some factors that contribute to its pricing: 

Users: Prices range from $18-$35 per month/user

Phone options: Desk top phones vary from $100 to $400. Conference room phones range from $200-$1,500.

Add-on features: Calling features can range from $5-$15 per feature monthly (Call recording, auto attendants), software packages range from $20-$100 per package per month (AI support tools, analytics)

Hardware: We recommend PoE switches (Power over Ethernet). The overall cost of hardware per user for a phone system range from $75 – $500, depending on the number of users and whether or not new infrastructure is needed.

Internet: Internet prices are the most variable cost factor, depending on a mix of users, business requirements, availability, carrier, and geographic location. However, most of our clients have 2, sometimes 3 circuits ranging from $500/mo.-$2500/mo.