Confused by the world of business telecommunications? Our FAQs break down common questions about phone systems, internet connectivity, cloud services and security features. Find out what options best suit your business needs, explore the latest technologies, and gain a clear understanding of how to keep your company connected and protected.
- All
- Contact Center
- Cybersecurity
- Emergency
- Internet
- Managed IT
- Phones
The key difference lies in where the technology lives and who manages it. A cloud…
Hosted contact centers offer clear strategic advantages: These benefits make hosted solutions especially attractive to…
A hosted contact center—also called Contact Center as a Service (CCaaS)—is a cloud-based solution that…
Both business continuity and disaster recovery are critical, but business continuity should come first. Business…
A cybersecurity gap assessment is a proactive review of your current security posture to identify…
Fortinet is phasing out SSL VPN tunnel mode starting with FortiOS 7.6.3 in 2024 and…
Managed IT providers implement data backup solutions, cloud disaster recovery, and failover systems to minimize…
Yes. Our flexible IT infrastructure, cloud solutions, and network scalability support your business as it…
Managed IT providers ensure businesses stay compliant with industry regulations like HIPAA, GDPR, SOC 2,…
Our cloud-hosted email solutions provide advanced spam filtering, encryption, and automatic backups, ensuring secure and…
Businesses looking to modernize operations benefit from Managed IT Services by integrating cloud computing, automation,…
With cyber threats increasing, Managed IT Services provide 24/7 monitoring, threat detection, data encryption, firewall…
Still Have Questions?
Contact the Universal Connectivity team or Book a Meeting
Send Us Your Question
Take your company wherever you want to go
Universal Connectivity is the right communications partner to get you there
Net Promoter Score of 83 (industry average is 31)
28 years in business