FAQs

Need answers to frequently asked questions about unified communications, business connectivity and more? You’re in the right place! Get answers from our experts.

Confused by the world of business telecommunications? Our FAQs break down common questions about phone systems, internet connectivity, cloud services and security features. Find out what options best suit your business needs, explore the latest technologies, and gain a clear understanding of how to keep your company connected and protected.

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  • UCaaS

Will UCaaS be secure enough for our organization?

Universal Connectivity delivers compliance-ready UCaaS security with encryption, MFA/SSO, device policies, and external vulnerability assessments…

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Will UCaaS be reliable?

Universal Connectivity designs for uptime with network redundancy, QoS optimization, and continuous monitoring. Your calls,…

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Is UCaaS future-proof?

Yes. You automatically receive new features like AI-powered call summaries, advanced analytics, and smarter routing…

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How long does migration take?

Timelines depend on system size and number porting, but our proven journey — Listen →…

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Will our IT team still have control?

Absolutely. Your team gets a centralized dashboard for:  We manage the backend infrastructure so your…

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What does UCaaS really cost?

Pricing is typically per user, with no large hardware investments. Most organizations save money by…

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What happens if our internet goes down?

With failover and mobile routing options, your phones and communication stay online. Universal Connectivity designs…

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Will UCaaS integrate with our CRM or other business tools?

Yes. Our UCaaS platform integrates with systems like Salesforce, Microsoft Teams, Slack, ServiceNow, Dynamics, and…

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How secure is a cloud-based communication platform?

Modern UCaaS platforms include:  Universal Connectivity monitors and maintains security updates for you. 

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Will UCaaS provide reliable call quality?

Yes. With carrier-grade uptime, redundant routing, and optimized network design, UCaaS provides consistently clear voice…

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How does UCaaS improve operations?

UCaaS replaces outdated hardware with a flexible, cloud-based system that delivers:  Universal Connectivity acts as…

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What is UCaaS?

UCaaS (Unified Communications as a Service) brings your phone system, video meetings, messaging, and collaboration…

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Still Have Questions?

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Universal Connectivity business communications provider

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Universal Connectivity business communications provider

99.9% uptime guarantee (backed by strong SLA’s)