What is NPS?

NPS (Net Promoter Score) is a customer satisfaction metric based on feedback received from surveys given to customers based on one question; on a scale of 1-10, how likely are you to recommend our product and service to a friend and colleague? We are very proud that Universal Connectivity’s Net Promoter Score is 83 in an industry average of 31. 

 

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The Better Connected Plan

  • Step 1 – Better Connected Plan

    We listen to your needs.

  • Step 2 – Better Connected Plan

    We design custom solutions.

  • Step 3 – Better Connected Plan

    We implement and manage your plan so you’re better connected.