What are the E911 service fees and taxes?

Enhanced 911 (E911) service automatically transmits a caller’s location to emergency responders when dialing 911. Universal Connectivity provides mandatory E911 service for all U.S. inbound/outbound voice and fax lines, excluding virtual and toll-free numbers. The E911 Service Fee is a monthly charge per qualifying line to recover Universal Connectivity’s direct costs in providing this critical service. Additionally, state and local E911 taxes may apply based on the customer’s service address to fund local emergency programs. While the E911 Service Fee is set by Universal Connectivity, E911 taxes are government-mandated and vary by location. Understanding these fees helps ensure reliable access to emergency services while using VoIP technology.