When considering a move to cloud-based collaboration and communication solutions, businesses often evaluate the three market leaders: Zoom, Cisco Webex, and Microsoft Teams. These platforms offer many similar features via the cloud, including chat, collaboration, meetings, webinars, events, and phone services. However, distinct differences exist that can significantly impact which platform best aligns with an organization’s unique requirements. While their core functionalities are largely comparable, there are distinct differences worth noting:
- Contact Center Solutions
- CPaaS Offerings
- Office 365 Integration
- Licensing Complexity
- Productivity Suite Extensions
- On-Premises Deployment Option
- Adding Phones and Phone Numbers to Zoom, Cisco Webex, and Teams
Learn more about the difference between Zoom vs. Webex vs. Teams.
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