Confused by the world of business telecommunications? Our FAQs break down common questions about phone systems, internet connectivity, cloud services and security features. Find out what options best suit your business needs, explore the latest technologies, and gain a clear understanding of how to keep your company connected and protected.
- All
- Cybersecurity
- Emergency
- Internet
- Managed IT
- Phones
NPS (Net Promoter Score) is a customer satisfaction metric based on feedback received from surveys…
SD-WAN can be a great solution for businesses that want to modernize their network, improve…
SD-WAN (Software-Defined Wide Area Network) is a technology that simplifies the management and operation of…
By following these tips, you can significantly improve your business’s internet performance, leading to better…
Enhanced 911 (E911) service automatically transmits a caller’s location to emergency responders when dialing 911….
Multi-factor authentication (MFA) is a cyber security feature that requires users to provide two or…
Businesses can protect themselves and their employees from phishing emails by implementing comprehensive cybersecurity measures…
OTT, or Over-the-Top, refers to the delivery of media content and communication services directly to…
BYOB, or Bring Your Own Bandwidth, allows your business to use services like VoIP (business…
Multiprotocol Label Switching (MPLS) is a technique used in advanced telecommunications networks to make data…
Static and dynamic IP addresses differ in their assignment and consistency. A static IP address…
Symmetrical and asymmetrical internet speeds differ significantly in their upload and download capabilities. Symmetrical internet…
Still Have Questions?
Contact the Universal Connectivity team or Book a Meeting
Send Us Your Question
Take your company wherever you want to go
Universal Connectivity is the right communications partner to get you there

Net Promoter Score of 83 (industry average is 31)

28 years in business
