Confused by the world of business telecommunications? Our FAQs break down common questions about phone systems, internet connectivity, cloud services and security features. Find out what options best suit your business needs, explore the latest technologies, and gain a clear understanding of how to keep your company connected and protected.
- All
- Contact Center
- Cybersecurity
- Emergency
- Internet
- Managed IT
- Phones
Quality of Service (QoS) is particularly useful if your business runs multiple services on the…
Quality of Service (QoS) is a technology that helps ensure your internet connection runs smoothly,…
As with any internet-based technology, VoIP systems are vulnerable to security threats like hacking and…
While the names sound similar, there is a difference between a penetration test and a…
A penetration test attempts to exploit vulnerabilities to assess the real-world impact and effectiveness of…
A vulnerability scan is designed to identify and prioritize security vulnerabilities within your systems (based…
NPS (Net Promoter Score) is a customer satisfaction metric based on feedback received from surveys…
SD-WAN can be a great solution for businesses that want to modernize their network, improve…
SD-WAN (Software-Defined Wide Area Network) is a technology that simplifies the management and operation of…
By following these tips, you can significantly improve your business’s internet performance, leading to better…
Enhanced 911 (E911) service automatically transmits a caller’s location to emergency responders when dialing 911….
Multi-factor authentication (MFA) is a cyber security feature that requires users to provide two or…
Still Have Questions?
Contact the Universal Connectivity team or Book a Meeting
Send Us Your Question
Take your company wherever you want to go
Universal Connectivity is the right communications partner to get you there
Net Promoter Score of 83 (industry average is 31)
28 years in business