FAQs

Need answers to frequently asked questions about unified communications, business connectivity and more? You’re in the right place! Get answers from our experts.

Universal Connectivity — Your Link to Your World

Confused by the world of business telecommunications? Our FAQs break down common questions about phone systems, internet connectivity, cloud services and security features. Find out what options best suit your business needs, explore the latest technologies, and gain a clear understanding of how to keep your company connected and protected.

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  • Cybersecurity
  • Emergency
  • Internet
  • Managed IT
  • Phones

What are the benefits of Single Sign-On (SSO) for your organization’s security and compliance?

Single Sign-On (SSO) lets users access multiple applications with one set of credentials, reducing the…

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When should an established business get a new business phone number? 

Established businesses should consider getting a new business phone number when expanding to new locations…

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When should a start-up set up a business phone number? 

For start-ups, setting up a business phone number is crucial as your team grows and…

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What is XDR?

Extended Detection and Response (XDR) is a cybersecurity solution that integrates data from multiple sources—such…

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What is Managed Detection and Response (MDR)? 

Managed Detection and Response (MDR) is a comprehensive cybersecurity service designed to protect organizations by…

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Do I need Endpoint Detection and Response (EDR) solution on my devices?

Yes. EDR solutions provide advanced threat detection and response capabilities at the endpoint level. They…

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What are the benefits of partnering with a SOC 2 Type 2 compliant service provider?

Partnering with a SOC 2 Type 2 compliant company ensures your data is protected by…

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What is Sonicwall vs Fortigate vs Cisco Meraki?

SonicWall, Fortigate, and Cisco/Meraki are all popular network security solutions that provide similar core features such as network security and firewall protection, VPN capabilities for remote access, and additional security measures like intrusion prevention and content filtering. However, they differ in their management approach, pricing structure, and feature depth.

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Is wireless a good backup?

Yes, wireless can be a good backup option, especially for businesses that need a cost-effective…

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Do I need a second circuit?

A second circuit can be valuable if your business relies heavily on internet connectivity for…

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How can AI-enhanced VoIP future-proof your business?

AI-integrated VoIP systems prepare your business to thrive by combining global reach, multi-channel engagement, scalability,…

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How can AI revolutionize your VoIP business phone system for smarter decision-making?

AI enhances your VoIP system by transforming business intelligence and decision-making, helping you stay ahead…

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Universal Connectivity business communications provider

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Universal Connectivity business communications provider

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