FAQs

Need answers to frequently asked questions about unified communications, business connectivity and more? You’re in the right place! Get answers from our experts.

Universal Connectivity — Your Link to Your World

Confused by the world of business telecommunications? Our FAQs break down common questions about phone systems, internet connectivity, cloud services and security features. Find out what options best suit your business needs, explore the latest technologies, and gain a clear understanding of how to keep your company connected and protected.

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  • Phones

What is Alyssa’s Law?

Alyssa’s Law requires schools to implement silent panic alarms that directly notify law enforcement in…

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What is RAY BAUM’s Act?

RAY BAUM’s Act requires that all 911 calls from a multi-line telephone system (MLTS) provide…

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What is Kari’s Law?

Kari’s Law mandates that anyone dialing 911 from a multi-line telephone system (MLTS) must be…

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What are the essential endpoint security controls to protect your devices and data?

Basic endpoint security controls are essential for protecting devices connected to your network and safeguarding…

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What are the benefits of least privilege and need-to-know access controls?

Limiting access to critical information based on the principles of need-to-know and least privilege is…

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How does restricting internet access to critical technologies reduce cyber risks?

Restricting internet access to business-critical technologies reduces your attack surface, minimizing the risk of unauthorized…

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What are the benefits of Single Sign-On (SSO) for your organization’s security and compliance?

Single Sign-On (SSO) lets users access multiple applications with one set of credentials, reducing the…

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When should an established business get a new business phone number? 

Established businesses should consider getting a new business phone number when expanding to new locations…

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When should a start-up set up a business phone number? 

For start-ups, setting up a business phone number is crucial as your team grows and…

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What is XDR?

Extended Detection and Response (XDR) is a cybersecurity solution that integrates data from multiple sources—such…

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What is Managed Detection and Response (MDR)? 

Managed Detection and Response (MDR) is a comprehensive cybersecurity service designed to protect organizations by…

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Do I need Endpoint Detection and Response (EDR) solution on my devices?

Yes. EDR solutions provide advanced threat detection and response capabilities at the endpoint level. They…

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Universal Connectivity business communications provider

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