FAQs

Need answers to frequently asked questions about unified communications, business connectivity and more? You’re in the right place! Get answers from our experts.

Universal Connectivity — Your Link to Your World

Confused by the world of business telecommunications? Our FAQs break down common questions about phone systems, internet connectivity, cloud services and security features. Find out what options best suit your business needs, explore the latest technologies, and gain a clear understanding of how to keep your company connected and protected.

All
  • All
  • Cybersecurity
  • Internet
  • Phones

What should my VPN solution cost?

Most companies have tiered plans ranging in price from $12.99/month to $18.00/month. The pricing varies depending on each VPN service provider, the types of features you want included, and the subscription plan you choose.   

Read More

Does my business need a VPN solution? 

A VPN (Virtual Private Network) is an important security measure for any business aiming to safeguard its data and enhance online privacy and security. By establishing a secure and encrypted connection between a device (such as a computer, smartphone, or tablet) and a VPN server, it ensures that sensitive information…

Read More

What are the most common SOC 2 compliance issues in networks?

SOC 2 (Service Organization Control Type 2) is a cybersecurity compliance framework. Ensuring network compliance with SOC 2 regulations like is crucial for protecting sensitive information and maintaining trust. SOC 2 compliance issues typically occur due to failures in meeting the Trust Services Criteria which can be summarized as follows:  

Read More

What are the most common HIPAA compliance issues in networks?

Ensuring network compliance with HIPAA (Health Insurance Portability and Accountability Act) is crucial for protecting sensitive information and maintaining trust. HIPAA violations most often occur when covered entities, business associates, or members of either’s workforces fail to comply with the Privacy, Security, or Breach Notification Rules. Here are compliance issues…

Read More

What’s a NGFW (or Next-Generation Firewall)?

A Next-Generation Firewall (NGFW) is an advanced security device that goes beyond the capabilities of traditional firewalls by performing not only basic packet filtering and port-based access control but also integrating additional features for enhanced security. NGFWs can be deployed as physical appliances within an organization’s infrastructure, offering real-time inspection…

Read More

What are the Differences in Fiber vs Coax Cable Internet? 

Fiber internet, utilizing fiber-optic cables, offers superior speed, reliability, and performance, making it a better choice for high-demand internet users, though its availability may be limited. Coaxial cable internet, using copper cables like those for cable TV, while not as fast or reliable as fiber, provides a widely available and…

Read More

Do I need to spend money on desk phones?

The choice between physical desk phones, leveraging apps on existing devices, or investing in video phones depends on your business’s specific needs, budget, and the desired flexibility of your cloud collaboration system. Considering the necessary hardware is crucial when adopting a cloud-hosted calling system or any call system. For your…

Read More

What’s the difference between Webex vs Teams vs Zoom?

When considering a move to cloud-based collaboration and communication solutions, businesses often evaluate the three market leaders: Zoom, Cisco Webex, and Microsoft Teams. These platforms offer many similar features via the cloud, including chat, collaboration, meetings, webinars, events, and phone services. However, distinct differences exist that can significantly impact which…

Read More

Will I save money using a VoIP business phone system?

Yes, switching to a Voice over Internet Protocol (VoIP) solution can lead to significant savings for your business and is often cheaper than an analog phone system. Studies have demonstrated that small businesses can reduce their phone bills by up to 45% each month after transitioning to VoIP. Beyond cost…

Read More

What should a hosted business phone system cost?

When exploring VoIP solutions, it’s important to consider several key factors that affect pricing: the number of users or lines needed, the variety and sophistication of features (such as advanced call management and integration capabilities), the nature of your calling plans (including international calling costs), initial setup and equipment expenses,…

Read More

Still Have Questions?

Contact the Universal Connectivity team or Book a Meeting

Send Us Your Question

Take your company wherever you want to go

Universal Connectivity is the right communications partner to get you there

Universal Connectivity business communications provider

Net Promoter Score of 83 (industry average is 31)

Universal Connectivity business communications provider

28 years in business

Universal Connectivity business communications provider

99% customer retention rate