Confused by the world of business telecommunications? Our FAQs break down common questions about phone systems, internet connectivity, cloud services and security features. Find out what options best suit your business needs, explore the latest technologies, and gain a clear understanding of how to keep your company connected and protected.
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- Cybersecurity
- Internet
- Phones
Multi-factor authentication (MFA) is a cyber security feature that requires users to provide two or more authentication factors to verify their identity before being granted access to a system, account, or application. The goal of MFA is to add an extra layer of security beyond just a username and password….
Businesses can protect themselves and their employees from phishing emails by implementing comprehensive cybersecurity measures and fostering awareness. Educating employees about recognizing phishing attempts, setting up strong email security protocols, and using advanced tools to filter out malicious emails are crucial steps. Some of which include:
OTT, or Over-the-Top, refers to the delivery of media content and communication services directly to users via the internet, bypassing traditional distribution methods like cable or satellite television. This includes streaming services like Netflix or Hulu, as well as internet-based communication services like VoIP (Voice over IP) and messaging apps….
BYOB, or Bring Your Own Bandwidth refers to internet services. A business can subscribe to our VoIP service (for example) but use their choice of internet provider.
Multiprotocol Label Switching (MPLS) is a technique used in advanced telecommunications networks to make data travel faster and more efficiently. Instead of using long network addresses to route data, MPLS assigns short labels to data packets. These labels help the network quickly decide the best path for the data to…
Static and dynamic IP addresses differ in their assignment and consistency. A static IP address is a permanent, fixed numerical address assigned to a device on a network. It stays the same every time the device connects to the internet, making it ideal for services that require consistent access, like…
Symmetrical and asymmetrical internet speeds differ significantly in their upload and download capabilities. Symmetrical internet provides equal download and upload speeds, which is ideal for businesses that rely on video conferencing, cloud services, and transferring large files. On the other hand, asymmetrical internet has higher download speeds than upload speeds,…
Understanding the difference between CPaaS and UCaaS is crucial when selecting the right communication solution for your business. CPaaS (Communications Platform as a Service) and UCaaS (Unified Communications as a Service) are both cloud-based communication solutions, but they serve different purposes. CPaaS provides developers with the tools and APIs to…
Why choose VoIP phone services over traditional phone lines? Weighing the advantages and disadvantages of VoIP is crucial for businesses considering a switch. Here’s a quick overview to help start the conversation in exploring whether it’s the right solution for your communication needs. Advantages of VoIP Disadvantages of VoIP Critical…
The rate will vary depending on where your business is located, what internet service providers are available in your local area, number of users, what types of internet you can buy from those providers and what level of connection speed (bandwidth) you need. The range can be anywhere from $65.00…
Here is a summary of how Universal Connectivity compares in each of the main considerations when choosing a telecommunications partner: Security: Universal Connectivity deploys its platform across ISO27001 audited data centers, SOC2 certified, 24/7 network monitoring, FCC Customer Proprietary Network Information (CPNI) compliance. Ring Central, Nextiva 8×8 and Cisco Webex…
There’s also the question of the implementation cost as to whether your business implements 4G/5G with private Wi-Fi providers or regular networks. Based on the carrier data, the average monthly fee for 5G is around $89.99 per month compared to $68 for 4G. The difference in average cost between the…
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