Businesses can protect themselves and their employees from phishing emails by implementing comprehensive cybersecurity measures and fostering awareness. Educating employees about recognizing phishing attempts, setting up strong email security protocols, and using advanced tools to filter out malicious emails are crucial steps. Some of which include:
- Train employees on recognizing phishing email. Unsolicited messages, unfamiliar greeting or tone, grammar or spelling errors, sense of urgency, suspicious links or attachments, requests for personal info, message you have won something, unusual requests, inconsistencies in email addresses, links etc…
- Phishing Simulations. Conduct mock phishing exercises to help employees recognize and respond to phishing attempts
- Require strong unique passwords. It is an important line of defense between you and the hacker.
- Regular Security Updates: Keep all systems and software updated to protect against known vulnerabilities.
- Use MFA (Multi-factor Authentication). Enabling this adds an extra layer of security beyond just a username and password.
- Regularly back-up your data. To ensure you still have access to important files or data in a successful attack.
- Block pop-ups. Enable block pop-ups to provide extra protection from phishing attacks (it helps avoid accidentally clicking on one)
- Implement email filters. Utilize advanced spam filters and email security solutions to block phishing attempts before they reach inboxes.
- Use antivirus software. If you accidentally click on a suspicious link, the antivirus software can step in before a virus can infect your device.
- DNS (Domain Name System) technologies. Improve the legitimacy of delivered emails and reduce the risk of in-transit interference using DNS technologies such as SPF (sender policy framework), DKIM (DomainKeys Identified Mail), and DMARC (Domain-based Message Authentication, Reporting, and Conformance).