Phone Systems
How Much Should a Hosted VoIP Phone System Cost?
Technology is in a state of constant acceleration. If it felt easy to get left behind a few years ago, the pace of AI and hybrid connectivity in 2026 makes it even easier to feel “in the dust.” Hosted technologies and cloud-based Unified Communications (UCaaS) are now the absolute standard for managing business connectivity. As…
Read MoreUnderstanding E911 Service Fees and Taxes
Enhanced 911 (or E911) service is a service in North America that enables a telephone (or another device) used to dial 911 to automatically transmit the caller’s address or geographic position to emergency responders. The FCC requires every provider of interconnected voice-over-IP (VoIP) services to make E911 service available to its VoIP customers (without any…
Read MoreThe Sunk Cost Fallacy: Is Legacy Tech Sabotaging Your ROI?
Your communication infrastructure is the nervous system of your business. It connects you to revenue, data, and your workforce. Yet, when this critical infrastructure begins to falter—or simply fails to keep pace with modern, cloud-enabled competitors—many organizations hesitate to act. They don’t hesitate because they lack the budget. They hesitate because of a cognitive bias…
Read MoreHow AI Integration Optimizes Your VoIP System
In today’s competitive, customer-focused business environment, integrating Artificial Intelligence (AI) with your VoIP system is a game-changing strategy that drives ROI and transforms communication. AI VoIP integration streamlines operations, enhances efficiency, and delivers smarter, faster, and more personalized customer interactions. By integrating VoIP with AI, businesses can uncover new opportunities to elevate customer experiences, optimize…
Read MoreCPaaS vs UCaaS: Choosing the Right Communication Solution
Understanding the distinctions of CPaaS vs UCaaS is crucial for businesses seeking to optimize their communication strategies. Let’s explore the key differences and benefits of each. Benefits of CPaaS Benefits of UCaaS Disadvantages of CPaaS Disadvantages of UCaaS Ultimately, the choice between CPaaS vs UCaaS hinges on your organization’s specific needs and priorities. By understanding…
Read MoreHow Universal Connectivity Compares to Nextiva vs. Ring Central vs. 8X8 vs. Webex Calling
While all cloud calling providers offer similar features like voice calling, messaging and video conferencing, there are key differences that significantly impact your experience. Here is how Universal Connectivity compares with Nextiva vs. Ring Central vs. 8X8 vs. Webex Calling (and how they compare to each other). Security Support Uptime Phone Compatibility for Cloud-Hosted Collaboration…
Read MoreCloud Collaboration Showdown: Zoom vs. Webex vs. Teams Phone Systems
In today’s digital landscape, businesses are ditching clunky phone lines and siloed communication tools for the agility of cloud-based unified communications. But with giants like Zoom, Cisco Webex, and Microsoft Teams vying for your attention, choosing the right platform can feel like choosing a weapon for battle. So how do you choose Zoom vs. Webex…
Read MoreIs Microsoft Teams Cloud Phone Integration Right for You?
Integrating Microsoft Teams with your business’s cloud phone system can help unify communications with rich features and a streamlined user experience. So is Microsoft Teams cloud phone integration the best path for your company? Consider these factors: Teams for Your Team With many small to medium-size businesses already using (and paying for) Microsoft Teams, the…
Read MoreChoosing a Business Phone System: The Ultimate Checklist to Help You Make the Call
We believe every business deserves to be better connected. We also understand that choosing a business phone system can seem like a daunting task. Whether you are implementing a new business communication system or planning to replace your current provider, you want to make the right call. Partnering with the right provider is not just…
Read MoreBulletproofing Your Business VoIP service from Cyberattacks
It doesn’t get much better than VoIP when it comes to business phone systems, but they can still be vulnerable to cyber attacks. Here are some common threats and how you can bulletproof your business VoIP service from them. Potential Threats to Your Business VoIP Service: Toll Fraud Hackers will make outside international calls from…
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