Your strategic partner in phone, internet and network solutions based on your needs...

Why Universal Connectivity?

We believe every business deserves to be better connected

Universal Connectivity — Your Link to Your World

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Connecting humans to humans

Connecting humans to machines

Connecting machines to things

Universal Connectivity Core Value: Human Touch

We pride ourselves in being real people who respond to the immediacy of your needs because we know that prompt and personalized support can make all the difference in the success of your business. Our commitment to human touch means that our clients receive unmatched customer service, with a dedicated team of experts who are always available to help. Whether you need technical support or guidance in selecting the right telecommunication solutions for your business, we're here to listen and provide solutions. With Universal Connectivity as your strategic partner, you can trust your business will be supported every step of the way. Experience the difference and grow your business with confidence.

How Will Universal Connectivity Help Grow Your Business?

By allowing you to work on your business...not in it. We understand the importance of staying competitive. Our range of services and tools are designed to support your business operations, boost efficiency, reduce costs, and improve user experience. Learn how Universal Connectivity can simplify your business communication needs and allow for endless growth. We provide:

Improved communication: between employees, partners and customers with hosted phone systems, contact center applications, video conferencing solutions, cloud-based collaboration tools and mobile apps that allow for real-time communication and information sharing.
Increased connectivity: with high-speed internet and reliable connectivity to support business operations including dedicated internet access, fiber-optic connections, wireless connectivity as well as 4G/5G backup solutions.
Enhanced security: cybersecurity solutions that protect your business from cyber threats such as data breaches and malware attacks.
Scalable infrastructure: cloud-based storage and computing resources, virtual private networks (VPNs), and software-defined networking (SDN).
Analytics and insights: with data analytics tools to help businesses make informed decisions based on real-time data including call analytics, call recording with AI, customer behavior analysis and business intelligence solutions.

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Always on, anytime, anywhere connectivity with Universal Connectivity.

Optimize Your Business Contact Center Operations

Your Link to Your World®

Connectivity is no longer just a communication issue. It's the essential framework that enables employee productivity and drives customer satisfaction. Simply put, connectivity is the force that drives business. Done right, connectivity can scale your business, keeping you relevant and giving you a competitive edge. At Universal Connectivity, we take your team's productivity personally and tailor communications to fit your business needs. Rely on Universal Connectivity to be “your link to your world” and we will plan, build on, tailor and improve your vital communications systems with our process that LINKS:

Universal Connectivity business communications provider

Human Touch

We are real people who respond to the immediacy of your needs.

Pragmatic Creativity

Your needs dictate the solution.

Thoroughness

From start to finish, no loose ends. We listen and understand our clients' business.

Happiness

We love what we do and it shows.

Telecommunications services are complex; our goal is to make them easy and painless.

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Customer Testimonials

Hear from customers who connect the Universal way.

“The Universal Connectivity team is very smart. They understand our space. They’re good folks to work with and they know their stuff.”

-- Tom W.

COO, insurance marketing

“We were hesitant when facing the idea of switching from our old analog system to a VoIP system. However, after working with Universal Connectivity, we wished we had made the switch sooner. Not only did they make the transition easy and seamless, their support has been nothing but spectacular. The new system allows us to stay connected to the office no matter where we are allowing us to provide the response our clients deserve.”

-- Anthony P.

Partner, CPA firm

“Having a vendor you can trust makes all the difference in the world. The Universal Connectivity team has been fantastic.”

-- Richard B.

owner, landscaping contractor

“Universal Connectivity’s technical expertise is unsurpassed. They are customer-driven. It’s nice to deal with a company that when you call, a human who knows who you are answers the phone.”

-- Nancy J.

system administrator, global manufacturing company

“If I have an issue with anything, they always get back to me right away. I’ve never had to wait on an answer. Their response time is awesome.”

-- Brian F.

network administrator, regional manufacturing company

Don’t Take Our Word for It

Our continuous improvement makes for happy clients

Universal Connectivity Net Promoter Score

Understanding Our NPS

Have you ever noticed a company asking you to rate your experience on a scale of 0 to 10? That score is likely contributing to their Net Promoter Score (NPS).

Think of NPS as a way to measure your loyalty and how likely you are to recommend us. High ratings (9-10) indicate happy customers, while low ratings (0-6) suggest unhappy ones who might spread negative feedback. These scores are used to calculate our overall NPS, a valuable indicator of customer satisfaction.

Learn more about NPS Scores

Telecom Industry Net Promoter Score

*Average NPS based on 2,117 providers

Partnerships

These trusted partners help us serve you

Customers: Earn Rewards for Referrals

Refer a business to Universal Connectivity and you'll earn rewards when they complete a free consultation and become a signed customer. It's just our way of saying "Thanks."