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Mitel MiVoice End of Life: Important Dates
Mitel has released a timeline detailing the phase-out of their business phone system and cloud services. For businesses that have relied on this platform for over two decades, this presents an opportunity to upgrade to the latest communication technologies.
July 6, 2024
End of New System Sales
Prepare NowDecember 31, 2024
End of Add On Sales*
* Including both hardware and software expansions. Feature enhancements, patching, system scalability and expansions of current systems.
December 31, 2028
End of Hardware Repair & RMA**
** RMA: return merchandise authorization
December 31, 2029
End of Technical Support
Prepare NowJanuary 31, 2022
End of New System Sales
Prepare NowJune 30, 2022
End of Add On Sales*
* Including both hardware and software expansions. Feature enhancements, patching, system scalability and expansions of current systems.
January 31, 2023
End of Software Design
Prepare NowJanuary 30, 2026
End of Technical Life
Prepare NowWhat Are My Options?
There are many options available to replace your system based on your business’s needs beyond migrating to Ring Central.
Replacing Avaya IP Office Phone Systems
The best replacement/alternative for Avaya IP Office Phone System is a Business VoIP Phone system.
Replacing Avaya IP Office Contact Center
The best replacement/alternative for Avaya IP Office Contact Center is a Contact Center solution.
Replacing Mitel MiVoice Office 250 Phone
The best replacement/alternative for Mitel MiVoice office 250 phone is a Business VoIP Phone system.
Replacing Mitel MiCloud Connect
The best replacement/alternative for Mitel MiCloud Connect is a Business VoIP Phone system.
Replacing MiCloud Connect Contact Center
The best replacement/alternative for MiCloud Connect Contact Center is a Contact Center solution.
Replacing Mitel Teamwork Application
The best replacement/alternative for Mitel Teamwork Application is a Cloud or Unified Communications solution.
Replacing Toshiba VIPledge Hosted VoIP Service
The best replacement/alternative for Toshiba VIPledge Hosted VoIP Service is a Business VoIP Phone system.
Replacing Toshiba IP Telephone Systems
The best replacement/alternative for a Toshiba IP Telephone Systems is a Business VoIP Phone system.
Preparing For What’s Next
What does this all mean? It signifies that proactive measures must be taken to support seamless operation of your communication systems. Remember, an “end-of-life” announcement in the communication industry is not an end but the start of a new chapter, opening the door to innovative and promising opportunities.
We will help you navigate the journey ahead by:
- Evaluating current needs. Conduct a thorough analysis of your current business requirements. Identify the non-negotiable features and functionalities for your business operations.
- Designing a solution. Fit your needs and budget with a tailored transition plan.
- Deploying the new system. Equip your team with the necessary training to proficiently navigate the new system.
- Optimizing the upgraded system. Align your phone system with your expanding business needs. Adjust the setup as needed, based on user feedback and the performance metrics of the new system.
Get started with Universal Connectivity.
Why Universal Connectivity?
We pride ourselves in being real people who respond to the immediacy of your needs because we know that prompt and personalized support can make all the difference in the success of your business. Our commitment to human touch means that our clients receive unmatched customer service, with a dedicated team of experts who are always available to help. Whether you need technical support or guidance in selecting the right telecommunication solutions for your business, we're here to listen and provide solutions. With Universal Connectivity as your strategic partner, you can trust your business will be supported every step of the way. Experience the difference and grow your business with confidence.
29 years in business
Net Promoter Score of 83 (industry average is 31)