Unified Communications
How Much Should a Hosted VoIP Phone System Cost?
Technology is in a state of constant acceleration. If it felt easy to get left behind a few years ago, the pace of AI and hybrid connectivity in 2026 makes it even easier to feel “in the dust.” Hosted technologies and cloud-based Unified Communications (UCaaS) are now the absolute standard for managing business connectivity. As…
Read MoreThe Sunk Cost Fallacy: Is Legacy Tech Sabotaging Your ROI?
Your communication infrastructure is the nervous system of your business. It connects you to revenue, data, and your workforce. Yet, when this critical infrastructure begins to falter—or simply fails to keep pace with modern, cloud-enabled competitors—many organizations hesitate to act. They don’t hesitate because they lack the budget. They hesitate because of a cognitive bias…
Read MoreHow AI Integration Optimizes Your VoIP System
In today’s competitive, customer-focused business environment, integrating Artificial Intelligence (AI) with your VoIP system is a game-changing strategy that drives ROI and transforms communication. AI VoIP integration streamlines operations, enhances efficiency, and delivers smarter, faster, and more personalized customer interactions. By integrating VoIP with AI, businesses can uncover new opportunities to elevate customer experiences, optimize…
Read MoreCPaaS vs UCaaS: Choosing the Right Communication Solution
Understanding the distinctions of CPaaS vs UCaaS is crucial for businesses seeking to optimize their communication strategies. Let’s explore the key differences and benefits of each. Benefits of CPaaS Benefits of UCaaS Disadvantages of CPaaS Disadvantages of UCaaS Ultimately, the choice between CPaaS vs UCaaS hinges on your organization’s specific needs and priorities. By understanding…
Read MoreHow to Choose the Right Communication Tools to Drive Your Business Forward
In today’s hyper-connected world, understanding how to choose the right communication tools to drive your business forward is crucial not just for technical efficiency but for strategic success. These tools play a key role in enhancing your organization’s operational fluidity and driving overall success. As a leader or IT manager, navigating the complexities of multiple…
Read MoreHow Universal Connectivity Compares to Nextiva vs. Ring Central vs. 8X8 vs. Webex Calling
While all cloud calling providers offer similar features like voice calling, messaging and video conferencing, there are key differences that significantly impact your experience. Here is how Universal Connectivity compares with Nextiva vs. Ring Central vs. 8X8 vs. Webex Calling (and how they compare to each other). Security Support Uptime Phone Compatibility for Cloud-Hosted Collaboration…
Read MoreCloud Collaboration Showdown: Zoom vs. Webex vs. Teams Phone Systems
In today’s digital landscape, businesses are ditching clunky phone lines and siloed communication tools for the agility of cloud-based unified communications. But with giants like Zoom, Cisco Webex, and Microsoft Teams vying for your attention, choosing the right platform can feel like choosing a weapon for battle. So how do you choose Zoom vs. Webex…
Read MoreEngineering Teams Stay Connected With Unified Communications Solutions
With our ever-evolving digital world, it’s important that engineering teams stay connected with unified communications solutions. With our UCLinks with Webex product offering, developers are connected and can keep in touch with operation and service management teams. UCLinks with Webex closes the communication gap between coders, end users and stakeholders by offering an easy-to-use, comprehensive…
Read More5 Tips to Collaborate Effectively Using a Unified Communications Provider
Many businesses are migrating or already have migrated to a hybrid workplace. Communication and collaboration is the core to keeping your business running smoothly. With many businesses migrating or already migrated to the hybrid work model, it’s important to ensure your employees are set up for success. Here are five tips businesses will benefit from…
Read MoreUnified Communications Cloud Provider Comparison
Unified Communications (UC) is a cloud-based communications service that combines several core business communication tools into one integrated system. Cloud solutions are designed to help organizations improve productivity, enhance collaboration and reduce costs by eliminating the need for multiple systems. However, there are various types of UC cloud providers, making the selection process even trickier.…
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