E911 Call Routing
How to Build a Comprehensive Emergency Action Plan (EAP)
In today’s unpredictable world, organizations must be prepared for any crisis—including the threat of an active shooter. A well-structured Active Shooter Emergency Action Plan (EAP) can mean the difference between chaos and a coordinated, life-saving response. Developing and maintaining a proactive safety strategy ensures employees, students, visitors, and the entire community are protected. The Cybersecurity…
Read MoreUnderstanding E911 Service Fees and Taxes
Enhanced 911 (or E911) service is a service in North America that enables a telephone (or another device) used to dial 911 to automatically transmit the caller’s address or geographic position to emergency responders. The FCC requires every provider of interconnected voice-over-IP (VoIP) services to make E911 service available to its VoIP customers (without any…
Read MoreEmergency Management System: Safety and Security for Everyone
In the fast-paced landscape of today’s organizations, imagine a scenario where safeguarding your team and ensuring seamless daily operations are not separate goals but a unified strategy. The true test of readiness during a crisis lies in how swiftly your response plan can be executed. Picture a situation where your workforce, students or patients stay…
Read MoreWhy E911 Compliance Matters: Understanding the Impact on Your Business
In today’s world, where employee safety is paramount, understanding and complying with “Enhanced 911” or E911 regulations is crucial. Negligence to comply not only puts your employees, customers, and guests at risk but also exposes your business to legal and financial consequences. Conventional 911 services were based on a phone number associated with a fixed…
Read MoreKari’s Law and its Effect on Your Hosted Phone System
It is important to understand how laws and regulations affect the configurations of your hosted phone system. Having a partner well-versed in the area is the first step to bringing your business into compliance with the regulations. Named after Kari Hunt Dunn, Kari’s Law was signed into federal law on February 16, 2018. With the…
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