Rhode Island Business Communication Systems

Improve internal and external communications with cloud-based business communication systems in Rhode Island, CT.

Customized for every application

Diligent design and implementation

100% accuracy

Let Us Help Your Team Work Together

Is fragmented communication hurting your business? Can you quickly and easily connect and collaborate with team members? Are you delaying critical decisions due to waiting on input from stakeholders? Is the team suffering because remote workers or multiple locations feel disconnected? Is setting up and attending video meetings frustrating? If you’re not leveraging the power of business communication systems in Rhode Island, you could be losing money, wasting time, letting customers down and affecting employee morale.

Rhode Island businesses that utilize business communication systems benefit from:

Connected and secure work environment
On-the-go access to critical applications
Unified voice, video and messaging

Are Your Employees Struggling to Keep Up?

Whether you have remote employees or your entire workforce is hybrid, you need systems that work everywhere. Processing, searching and organizing information is time consuming and can be overwhelming for employees. When you can’t communicate or collaborate efficiently, balls get dropped and your business is the one that suffers. Business communication systems get everyone on the same page. Choose Universal Connectivity for business communication systems and count on our:

Universal Connectivity business communications provider

29 years in business

Net Promoter Score of 83 (industry average is 31)

99% customer retention rate

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Rhode Island Business Communication Systems

UC-One Communicator is a unified communications platform for team collaboration. The fully equipped workspace integrates business communication tools used every day in a feature-rich collaboration platform: online meetings, conference calls, chat and more. UC-One also seamlessly integrates with many apps you already use, including email, G Suite and Salesforce.

Connecting People to Data and Information

Make the switch and take advantage of:

Unified voice, video and messaging
Simplified teamwork
Virtual, real-time collaboration
Better customer service
Flexibility and mobility
Lower communication costs
Cloud-based technology
Contact center solutions

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Business Communication Systems Rhode Island

Why Are Business Communication Systems Important?

Without a unified platform like UC-One, your communications infrastructure is fragmented. Relying on complex, on-premise technology that’s not open, scalable or easy to implement means you’re straining your IT resources, wasting time with updates and maintenance, and congesting information.

Fragmented communications have negative impacts: Delayed decision making, uninformed staff, low quality customer service and lowered profitability.

Fire On All Cylinders

When it comes to uptime, we take a “belt and suspenders” approach. We know even short service disruptions can lead to lost sales, irritated customers and stalled employees. No single wide area network (WAN) connection can deliver 100 percent uptime, that’s why we protect you from loss and disruption with multiple fiber and wireless backup connections.

If your service goes down, our cloud-managed devices automatically switch over to a wireless 4G LTE broadband connection. Any systems connected to the device continue to operate at broadband speeds thanks to reliable cellular signals.

Utilize the cloud and other technologies to improve your internal and external communications. Unified communications buyers report significantly faster problem resolution, improved productivity and better collaboration.

Today’s modern workforce is spread out, making collaboration more challenging than ever before. It’s rare to find a team that sits in the same office. Legacy on-premise communications solutions simply can’t keep up. To collaborate at their best, geographically dispersed teams depend heavily on the right technology to help them achieve their goals. A majority of teams include external experts and customers who provide significant contributions to projects, plans and strategies. An open, secure, cross-company collaborative environment is essential for these relationships to be effective.

To succeed in the digital era, you must be able to make the best decisions by involving the right people as quickly as possible, regardless of where they are. Bringing information together is another story. How do you find the right content to make those decisions when it’s located in so many different places? The cloud makes everything accessible at the touch of a button. Cloud power is a critical element in the success of business communication systems.

The Advantage of Universal Connectivity

Keep all your employees connected, no matter where they are, with UC-One. Stop jumping between applications to collaborate on a document or digging around for dial-in numbers and long entry codes. Join a virtual meeting with HD audio and video in seconds. Hold more productive online meetings with the ability to message the whole group, share your screen and participate from any device.

Keep in touch with the office and access information from anywhere with one entity to manage all communications. Access conversations and files on your smartphone, tablet or laptop. Work calls will always come from your work number – even when using your smartphone – to keep your personal information private.

UC-One can pull your team together.